Local: 518.827.5211 or Toll-free: 877.827.5211
Mailing Address and Office location with our after-hours outdoor drop box:
103 Cliff Street
PO Box 191
Middleburgh, NY 12122
Our business office hours are:
Monday from 8:00am to Noon and 1:00pm to 5:00pm
Tuesday from 8:00am to Noon and 1:00pm to 5:00pm
Wednesday from 8:30am to Noon and 1:00pm to 5:00pm
Thursday from 8:00am to Noon and 1:00pm to 5:00pm
Friday from 8:00am to Noon and 1:00pm to 5:00pm
We are closed on all Federal holidays.
For General, Press and Regulatory Inquiries email us.
For Unresolved Inquiries:
If you have previously worked with MIDTEL regarding an unresolved inquiry and wish to file a complaint with the New York State Public Service by computer: www.dps.ny.gov/complaints; by phone 800.342.3377 (M-F 8:30am to 4:00pm) or by mail: Office of Consumer Services, NYS Public Service Commission, Empire State Plaza, Agency Building 3, Albany, NY 12223-1350.